They were very helpful in finding all the information I needed!
I ordered stemless wine glasses along with gift boxes as my wedding favors. When my order finally came, I found several were broken and the gift boxes were never shipped. After many attempts I was finally able to speak with someone to report the discrepancies. I was told I would be refunded for the broken items and that the gift boxes would be shipped to me by Monday (the call was placed the Friday prior). It's now Monday and still no refund issued and no gift boxes-not even an email from UPS saying that it's on its way. My wedding is in less than a month so this is something I am very irate about having to deal with. Good luck getting in touch or having any response from anyone. It took me many tries to actually speak with a live person and I seriously think no one checks the e-mails. I've sent 3 or 4 separate e-mails but not once did I get a response. I regret dealing with this company. If I were you I'd keep looking and avoid the hassle and poor customer service.
Horrible Company!!!! Run as fast as you can from this company! DO NOT ORDER FROM THIS COMPANY, HUGE SCAM!!!
Ordered the sandwood fans and labels, received labels, never received the fans. Called, emailed, left voice mails, attempted live chats (they are never available), been about 2 weeks, have not received a call back or my shipment or anything. Wedding day is in few weeks, they already took the money out of my account. Horrible customer services!!!!! Please stay away from them. Read good reviews and thought they were legit, turned out they are not. Not sure where all the positive reviews came from. Waste of time, energy and money.
Ordered my favors from them and am so happy!! Got exactly what I wanted and in my budget!!!
Good product and fast delivery !!
I ordered my favors from here after looking at about 10 other sites and they had the best price and reviews! We ordered the heart wine stoppers and they are great quality I love that they came in a plain white box I found labels on vistaprint that worked perfectly!
Order accuracy. Exactly what I expected. Great quality and timely delivery. Great experience
I ordered some super cute place card holders. The arrived quickly and looked just like I thought they would. Thank you!
We ordered the stemless white wine glasses from them and they were great! Out of 120 none were broken and all had the ink just as it appeared in the preview before purchase. They arrived on time and were well packaged.
Great ideas here...reasonable prices...Great selection
Love the favors party..... so nice and unique....
Love the different ideas that are provided to choice from.
This company is terrible!! I just purchased favors for my daughters wedding shower and I received the confirmation email but never heard anything about my order again! I tried emailing this company and calling them but nobody returned my calls or emails, I have been trying to contact them for 3 whole days now - you would think someone would get back to me. Very poor business!
If you live in Canada be prepared to pay a pretty penny when the UPS man arrives with your items... which will magically defeat the purpose of trying to save money and going for whole sale prices.
Yes, unfortunately when products ship from U.S to Canada, UPS can charge brokerage and tax. We do note this on your receipt and on our website. As I'm sure you are aware, this is not a charge from us, nor do we receive benefit from it.
Our guests were all very pleased with the favors.
This is my first comment.This is my first comment
Received our wedding favors quickly and just as we expected!
For my wedding favors, I ordered 55 frosted votive candles, which come with the cute bags and the personalized labels. I received 55 candles in excellent condition and 54 bags! Since I had exactly 55 guests, I needed that last bag. I called the company and the guy agreed to ship it out the following Monday. He said he would just ship me 3 more candles with the bags. I was very happy with the way he handled the situation on the phone.
In the meantime, I put all the labels on the candles. It was close to impossible to make them meet exactly seam to seam in the back. Therefore, the wedding favors did not look perfect. If that bothers you, try another favor.
I was happy to receive the box of 3 candles when promised, but was shocked when I opened the box and they were all smashed and broken! It was clear that someone just threw 3 candles in a box with no padding for fragile goods. Of course they were all broken! That made absolutely no sense to me. I was so taken aback by the terrible packaging job that I took some pictures, but don't see a way to upload them here...
I ordered both decks of cards, as well as ornament placecard holders. One of the decks of cards had a broken plastic case, but given that the cards were shipping to Canada, I understand.
The service is cheap and quick- cheaper than I could find in Canada, even with shipping and duty. Fed Ex required money for the Duty imposed on the products upon the shipment's arrival to my home. Our order arrived to our home within a few days.
We got little bottle openers shaped like a fall leaf. The idea was nice, but to be honest, I thought the presentation was lacking. It came in a little box which was wrapped in cellophane, which was nice, but it still had tags on the bottom saying â€śmade in Chinaâ€ť and you couldnâ€™t really see what it was through the wrapping. We did get a sample but had to pay for it, and the sample looked different from what we got in the large order. We wanted something cheap though so we got cheap! Do not recommend.