Sugarland
Services:
Cakes
...because life is sweet
Phone: 919-929-2100
|
140 East Franklin Street, Chapel Hill, NC 27514
Overall Rating
4.8 out of 5.0
Quality of Service:
4.9/5.0
Responsiveness:
4.7/5.0
Professionalism:
4.8/5.0
Value for Cost:
4.7/5.0
Flexibility:
4.8/5.0
19 Total Reviews
DurhamWedding2012
Wedding: 3/31/12
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
We loved our wedding cake! In particular, they offered a gluten-free cake that was amazing!
Caryl
Wedding: 3/10/12
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Beautiful and yummy!!!! We did both the grooms cake and wedding cake.... They were both awesome!
elisedds
Wedding: 3/10/12
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
OMG - so delicious!! We did cupcakes and it was so much fun to have all kinds of different flavors!!!
And! They helped me surprise my groom with an AWESOME cake in the shape of an Xbox! The result was so lifelike that some of the guests at first tried to pick up the "controller"! He was so surprised and loved it (the flavor was Guinness chocolate cake with whiskey buttercream...
rshakoor
Wedding: 12/3/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Sugarland created a beautiful cake for us on very short notice (less than one week!). We gave them the basic color scheme and theme of our wedding (we wanted it to reflect my culture which is South Asian). Using one of their existing cakes as a basis, they created a beautiful cake with a South Asian paisley/peacock motif in fondant. We got many compliments on how beautiful our cake was and how good it tasted.
Jessica and Matt
Wedding: 9/3/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Soooooooo delicious. Everyone said it was the best wedding cake they had ever eaten. Could not be happier. Be sure to go to one of their tastings. We chose the carrot cake with cream cheese frosting and the "mimosa" cake with blood orange buttercream.
Tonia
Wedding: 7/9/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
If you haven't been to Sugarland before and live in the Chapel Hill area, you must go there at once! They have the best cupcakes I have ever tasted. It was so hard to choose the ones we wanted to serve at our wedding. We settled on the "monkey kiss" and "red velvet" cupcakes and they were a huge hit with some people eating 2 to 3 of them (so order more than you think you will need). The price is very reasonable and probably one of the best values of the wedding!
Amanda
Wedding: 5/29/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I'll admit the wedding cake was low on our list of priorities for our wedding (band was higher, sorry!), so we were thrilled to score the 3 tiered cake for $199 deal that Sugarland occasionally offers (I think through bridal shows?). The cake tasted good, but I only had the traditional bite after cutting (too busy dancing). It was a really plain cake, so I'm not surprised none of the guests commented about it. We only had a small amount left, so it definitely got eaten! If you can get the deal, this bakery is definitely worth it!
Alli
Wedding: 4/30/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Katrina and the rest of the Sugarland team did an amazing job with my wedding cake. All of my guests told me that it was the most delicious wedding cake that they had ever tasted! We also met repeatedly with Katrina, who was always very accommodating and fun to work with. And the toppers of my husband and I in our lab coats (we're both graduate students in the sciences), which they made for our cake, were especially cute and really well done. I would highly recommend them to anyone looking for a delicious and beautiful wedding cake!
BeckyBall
Wedding: 11/27/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Wonderful overall!
The pumpkin chocolate chip for the rehearsal dinner is my favorite, although the tuxedo cake was considered by many wedding guests to be the best they have ever tasted.
Be creative! Have fun! Whatever cake you dream of and design can be done by Sugarland.
mkutzmarks and Sean
Wedding: 10/16/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Great wedding cake! Tasty and beautiful!
allamericanbride2
Wedding: 4/16/11
4.8 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
4.0/5.0
I went to 5 or 6 other well known bakeries before trying Sugarland. Their cake was delicious...all of the flavors so good, it was difficult to choose. The artwork & attention to details was amazing. Katrina & her staff designed our Wedding Cake to look just like the Durham Bulls Athletic Park & hand made figures to that looked like each member of our family...My husband, myself, 5 children & 3 dogs...Everyone absolutely loved the cake :) & cupcakes we gave as favors.
Joellen
Wedding: 12/22/10
4.8 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
5.0/5.0
Outstanding product. I ordered a birthday cake with only one day lead time and it was ready and waiting the next day. The flavors were perfect!
Jo
Wedding: 10/23/10
4.8 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
5.0/5.0
Sugarland is amazing. We got a pumpkin chocolate chip cake with cream cheese frosting (fall wedding) and all the guests were blown away with how delicious and moist it was. I had no idea what I wanted my cake to look like (and didn't care that much, either) so I just told them "Fall, rustic, and simple, and I can't pay more than X amount". They made the most beautiful cake, in the budget, and it had fondant fall leaves and branches on it; I didn't think they'd be able to use any fondant with how small my budget was, but they managed to! I had absolutely no worries working with Sugarland, they are competent and knowledgeable and make you feel completely at ease with their abilities to make the perfect cake for you. Advice I got from someone: order 80% of the cake you think you'll need. They always make it way bigger than it needs to be. We ordered cake for 80 but had 100 guests, and we still had a lot left over. Saved us some money
jraymond72
Wedding: 10/2/10
4.8 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
4.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
We got an incredible deal from Sugarland by ordering the cake at a wedding show. They gave us a 100 person 3 tier cake for $140. You can't beat that. AND the cake was delicious. You have to get a basic design and white frosting, but they give you several designs to choose from. With flowers added by the florist, the cake was beautiful and delicious. Our contact person changed several times before the wedding, but someone always got back to us and there were no problems on the big day!
analu137
Wedding: 7/21/11
4.7 out of 5.0
Quality of Service:
4.5/5.0
Responsiveness:
5.0/5.0
Professionalism:
4.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
The cake was very pretty and delicious!!!
I liked the final result even when it wasn't exactly why I asked for.
We definitely recommend them.
Brook
Wedding: 10/23/11
4.6 out of 5.0
Quality of Service:
4.5/5.0
Responsiveness:
4.5/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
5.0/5.0
I had a fleur de sel wedding cake from them and it was the best wedding cake I've ever had! The cake was expensive but it was definitely worth it. They also delivered and set it up promptly and beautifully. My only complaint is they didn't leave a container to package up extra cake in, so if you use them I recommend you ask them to bring a box as well or bring one yourself.
Erica
Wedding: 10/16/10
4.6 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
3.5/5.0
Professionalism:
4.5/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
The cake was fantastic. Everyone was raving about it! It looked beautiful and matched our colors and theme wonderfully. At one point, I had a question about their pricing tiers. From the invoice we received, it seemed like if we had bought a larger cake, delivery would have been free. We thought it would make more sense to pay for more cake than for more gas money so we asked about it. The response was short and kinda mean. Although the cake was delicious, that little conversation left a bad taste in my mouth.
jordan
Wedding: 5/21/11
4.1 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
4.0/5.0
Professionalism:
4.5/5.0
Value for Cost:
3.0/5.0
Flexibility:
4.0/5.0
Our cake looked amazing and it tasted wonderful as well! The Sugarland staff were very helpful in getting exactly what we wanted and worked with our florist to coordinate flowers on the cake as well.
Jen_howard
Wedding: 12/28/10
3.5 out of 5.0
Quality of Service:
4.5/5.0
Responsiveness:
2.5/5.0
Professionalism:
3.0/5.0
Value for Cost:
4.5/5.0
Flexibility:
3.0/5.0
Initially things were a bit rocky, as they had some staff changes and my order seemed to confuse the new catering manager. After several frustrating emails, however, they seemed to get their act together.
The cake was DELICIOUS, and it was absolutely beautiful. My biggest complaint, now that it's all over, is that they should have been more explicit in explaining that the florist would need to bring them the flowers for them to put on the cake. Since they didn't explain this ahead of time, it caused for quite a bit of frustration and needless "running around" the morning of my wedding.
Find Sugarland reviews from newlyweds in Raleigh that used Sugarland for Cakes services.
