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Crate & Barrel

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Phone: 561-395-1060 
6000 Glades Road, Boca Raton, FL 33431
Phone: 954-458-2222 
600 Silks Run, Hallandale, FL 33009
Phone: 203-222-9500 
1200 Post Road, Westport, CT 06880
Phone: 860-236-8900 
48 South Main , West Hartford, CT 06107
Phone: 202-364-6100 
4820 Massachusetts Avenue NW, Washington, DC 20016
Phone: 303-649-9922 
8505 Park Meadows Center Drive, Lone Tree, CO 80124
Phone: 720-887-2700 
1 West Flatiron Circle, Broomfield, CO 80021
Phone: 818-346-3900 
6360 Topanga Canyon Boulevard, Woodland Hills, CA 91367
Phone: 303-331-9300 
101 Clayton Lane, Denver, CO 80206
Phone: 630-572-1300 
35 Oakbrook Center, Oak Brook, IL 60523
Phone: 847-619-4200 
760 North Martingale Road, Schaumburg, IL 60173
Phone: 847-674-6850 
4999 Old Orchard Center, Skokie, IL 60077
Phone: 317-818-9900 
8701 Keystone Crossing , Indianapolis, IN 46240
Phone: 312-573-9800 
850 W. North Avenue, Chicago, IL 60642
Phone: 847-438-0031 
20530 N. Rand Road, Deer Park, IL 60010
Phone: 630-208-7226 
1102 Commons Drive, Geneva, IL 60134
Phone: 847-272-8920 
1775 Lake Cook Road, Northbrook, IL 60062
Phone: 813-241-3777 
2201 N. West Shore Blvd, Tampa, FL 33607
Phone: 770-569-7737 
7300 Northpoint Parkway, Alpharetta, GA 30022
Phone: 312-787-5900 
646 N. Michigan Avenue, Chicago, IL 60611
Phone: 305-971-9977 
8888 S.W. 136th Street, Miami, FL 33176
Phone: 407-226-8826 
4200 Conroy Road, Orlando, FL 32839
Phone: 314-725-6380 
1 The Boulevard, Richmond Heights, MO 63117
Phone: 952-920-2300 
3503 Galleria, Edina, MN 55435
Phone: 248-643-6610 
2801 W. Big Beaver Road, Troy, MI 48084
Phone: 410-296-8282 
825 Dulaney Valley Road, Towson, MD 21204
Phone: 301-365-2600 
7101 Democracy Boulevard, Bethesda, MD 20817
Phone: 410-224-2048 
2270 Annapolis Mall Road, Annapolis, MD 21401
Phone: 508-653-6888 
1245 Worcester Street, Natick, MA 01760
Phone: 781-749-8100 
98 Derby Street, Hingham, MA 02043
Phone: 617-964-8400 
199 Boylston Street, Chestnut Hill, MA 02467
Phone: 781-270-3600 
75 Middlesex Turnpike, Burlington, MA 01803
Phone: 781-849-7773 
250 Granite Street, Braintree, MA 02184
Phone: 617-262-8700 
777 Boylston Street , Boston, MA 02116
Phone: 913-469-5100 
4601 W. 119th Street, Leawood, KS 66209
Phone: 614-475-7428 
3965 Townsfair Way, Columbus, OH 43219
Phone: 513-984-4555 
5901 E. Galbraith Road, Cincinnati, OH 45236
Phone: 212-308-0011 
650 Madison Avenue, New York, NY 10022
Phone: 914-682-0900 
125 Westchester Avenue, White Plains , NY 10601
Phone: 847-272-8920 
1775 Lake Cook Road, Northbrook, IL 60062
Phone: 516-365-7600 
1950 Northern Boulevard, Manhasset, NY 11030
Phone: 212-780-0004 
611 Broadway, New York, NY 10012
Phone: 973-379-9700 
1200 Morris Turnpike, Short Hills, NJ 07078
Phone: 856-662-5499 
2000 Route 38, Cherry Hill, NJ 08002
Phone: 201-986-2999 
504 Route 17 North, Paramus, NJ 07652
Phone: 908-722-1136 
630 Commons Way, Bridgewater, NJ 08807
Phone: 704-362-4003 
4320 Sharon Road, Charlotte, NC 28211
Phone: 919-361-0037 
8030 Renaissance Parkway, Durham, NC 27713
Phone: 216-297-3500 
24405 Cedar Road, Lyndhurst, OH 44124
Phone: 503-598-9005 
7267 SW Bridgeport Road, Tigard, OR 97224
Phone: 610-354-9600 
160 North Gulph Road, King of Prussia, PA 19406
Phone: 412-630-8001 
1000 Ross Park Mall Drive, Pittsburgh, PA 15237
Phone: 401-270-4620 
38 Providence Place, Providence, RI 02903
Phone: 512-795-9201 
9607 Research Blvd, Austin, TX 78759
Phone: 713-490-6400 
4006 Westheimer, Houston, TX 77027
Phone: 214-219-1500 
3104 Knox Street, Dallas, TX 75205
Phone: 469-366-2400 
6113 West Park Boulevard, Plano, TX 75093
Phone: 801-281-6656 
6207 South State Street, Murray, UT 84107
Phone: 703-891-0090 
1800 W. International Drive, McLean, VA 22102
Phone: 703-890-2300 
2800 Clarendon Blvd, Arlington, VA 22201
Phone: 425-646-8900 
555 Bellevue Square NE, Bellevue, WA 98004
Phone: 804-364-0820 
11800 W. Broad Street, Richmond, VA 23233
Phone: 206-937-9939 
2680 NE 49th Street, Seattle, WA 98105
Phone: 310-247-1700 
438 N. Beverly Drive, Beverly Hills, CA 90210
Phone: 520-299-7100 
2905 East Skyline Drive, Tucson, AZ 85718
Phone: 480-945-1500 
7014-604 E. Camelback Road, Scottsdale, AZ 85251
Phone: 323-297-0370 
189 The Grove Drive, Los Angeles, CA 90036
Phone: 714-825-0060 
3333 Bear Street, Costa Mesa, CA 92626
Phone: 415-924-5412 
320 Town Center Corte Madera, Corte Madera, CA 94925
Phone: 480-998-9009 
15220 N. Scottsdale Road, Scottsdale, AZ 85254
Phone: 408-247-0600 
301 Santana Row, San Jose, CA 95128
Phone: 310-371-4804 
21710 Hawthorne Blvd., Torrance, CA 90503
Phone: 415-982-5200 
55 Stockton Street, San Francisco, CA 94108
Phone: 414-258-9500 
2450 N. Mayfair Road, Wauwatosa, WI 53226
Phone: 925-947-3500 
1115 Broadway Plaza, Walnut Creek, CA 94596
Phone: 650-321-7800 
530 Stanford Shopping Center, Palo Alto, CA 94304
Phone: 626-683-8000 
75 W. Colorado Boulevard, Pasadena, CA 91105
Phone: 858-558-4545 
4589 La Jolla Village Drive, San Diego, CA 92122
Phone: 619-295-6600 
7007 Friars Road, San Diego, CA 92108
Phone: 909-646-8668 
12367 N. Mainstreet, Rancho Cucamonga, CA 91739
Phone: 916-784-9100 
1151 Galleria Blvd., Roseville, CA 95678
 
Overall Rating
3.5 out of 5.0
Quality of Service:
3.3/5.0
Responsiveness:
3.3/5.0
Professionalism:
3.3/5.0
Value for Cost:
4.3/5.0
Flexibility:
3.3/5.0
 
3 Total Reviews
 
Private User
Wedding: 8/15/14
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Crate & Barrell was our favorite registry. Customer service is excellent. Anything that arrived broken, we had a 2minute phone call and a replacement was shipped within a week. Store returns/exchanges were easy ,they give you store credit you can use immediately. Excellent selection of kitchen and housewares, beautiful dishes. Everything was shipped fedex and promptly, except a few things that were back ordered.
Colleen
Wedding: 6/21/14
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
We chose their stemless martini glasses as a favor. Everyone enjoyed. We knew they could also double as a votive/ candle holder.
TortieMarie
Wedding: 10/7/11
0.6 out of 5.0
Quality of Service:
0.0/5.0
Responsiveness:
0.0/5.0
Professionalism:
0.0/5.0
Value for Cost:
3.0/5.0
Flexibility:
0.0/5.0
If you are getting married and considering setting up a registry at Crate and Barrel, all I can say is DON’T DO IT! I've found the return experience with this company to be one of the most time consuming, stressful and upsetting experiences I've ever had with a company. One particular return experience took a total of 3 hours to resolve, which involved several calls to customer service, one manager making a mistake that she then lied about making to cover up her incompetency and another manager acting like she was doing us a favor by refunding us the money we were due. I am completely shocked at the level of incompetence, disrespect and lack of integrity that we experienced from the C&B managers we interacted with on this return and how little C&B was willing to do to make our negative experience just a little more positive. You have lots of choices about where to register for your wedding gifts. Don’t discount the time that bad customer service will cost you during the already time consuming process of managing your wedding registry. This particular experience I refer to happened at a store in Burlington, MA and I write about it in particular because it went above and beyond awful, but we've had problems at other C&B stores in the Boston area during this process as well. We’ve had a GREAT experience with Amazon.com, and have yet to encounter problems with Macy’s or Williams Sonoma.
 
 
Find Crate & Barrel reviews from newlyweds in Raleigh that used Crate & Barrel for Favors & Gifts services.